Cascade Medical | 2020 Report to Our Community

4 2020 Report to Our Community 83 + 17 Family Practice Clinic: 83% of patients are highly satisfied Cascade Medical launched a series of improvements last fall to give you a better patient experience, from the time you call for an appointment to the moment you park your car. Here’s what you can expect for your next visit: If you need help paying your hospital bill, whether or not you have insurance, call our financial counselor at 509-548-3436 , or visit cascademedical.org/financial-assistance . You may qualify for a discount under Cascade Medical’s Community Financial Support Program. 165 people who received financial assistance to cover medical costs: $244,000 discounts granted 15,891 Clinic patient visits for 2019 1,167 Behavioral health visits 6,750 Physical therapy, speech therapy and occupational therapy visits 1,048 ambulance calls— 67% resulted in patient transport 431 Mammography exams 2,110 Immunizations 191 Colonoscopies 3,403 Emergency Department visits, including 2,122 locals 4,910 Radiology exams: including 1,096 CT scans 36,528 Lab tests By the numbers